Terms of Use (EULA)

Effective Date: June 17 2025

Thanks for choosing Planor. By installing or using this app, you agree to these Terms. If you do not agree, do not use the service.

1. Eligibility

Users must be at least 16 years old and legally capable of entering a contract where they live. Trainers are solely responsible for holding any certifications required in their jurisdiction.

2. Using Planor

An active Planor account is required for all features so that workouts, AI interactions and client data can be stored and shared securely. You agree to:

3. AI Personal Training Services

Planor provides AI-powered personal training services, including:

These AI services are informational and educational only and must be reviewed by a qualified professional. We are not liable for injury, loss, or health issues arising from use of unreviewed AI content or recommendations.

4. WhatsApp Integration

Planor integrates with WhatsApp Business API to provide AI personal training services. By using WhatsApp features, you agree to:

You can opt-out of WhatsApp communications at any time through your account settings or by contacting us directly.

5. Client Data

Trainers act as data controllers for any client information entered. You are responsible for obtaining any required consent under GDPR or other laws. We store data securely but are not responsible for how trainers use or share it.

6. Intellectual Property

The Planor app, logo, UI, and AI‑generated plans remain the property of Planor or its licensors. You may not copy, sell, or redistribute the content without written permission.

You retain ownership of content you create, but grant us a license to use it for providing our services. AI-generated content is provided for your use but remains subject to our intellectual property rights.

7. Account Deletion

Delete your account any time under Settings ▸ Account ▸ Delete Account. We purge personal data from production systems within 30 days, retaining only minimal records required for tax or billing purposes. WhatsApp message data is deleted immediately upon processing.

8. Subscription

Planor offers a single auto‑renewing subscription: Planor Pro.

Planor Pro grants unlimited AI generations, unlimited clients, cloud history, and WhatsApp integration features. The free tier is capped at three clients and ten plan generations per calendar month.

9. Third-Party Services

Planor integrates with third-party services including:

Your use of these services is subject to their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, or content of third-party services.

10. Suspension & Termination

We may suspend or terminate access for violations of these Terms, applicable law, or Meta's platform policies, with or without notice. This includes violations related to WhatsApp usage or AI service misuse.

11. Limitation of Liability

Planor is provided “as is.” To the fullest extent permitted by law, Planor disclaims any indirect or consequential damages, including health issues, revenue loss, data loss, or issues arising from WhatsApp integration or AI services.

Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Planor from any claims, damages, or expenses arising from your use of the service, including but not limited to WhatsApp communications, AI-generated content, or client data handling.

13. Governing Law

These Terms are governed by the laws of the European Union and your local jurisdiction. Any disputes shall be resolved through binding arbitration or in the courts of your jurisdiction.

14. Changes

We may update these Terms. Material changes will be communicated in‑app or by email. Continued use after the effective date constitutes acceptance.

15. Contact

📧 legal@planor.app

For questions about WhatsApp integration or AI services, please contact us at the email above.